Xtrends

The CX Analytics platform analyzes the effectiveness of conversations to identify opportunities for improvement such as quiet times and agent adherence in real-time!   Through its new platform, CX Analytics, Alloxentric provides Latin American companies with automated, cost-effective, multichannel ways to…

The use of chatbots is not just about the platform you choose, but also how you implement it. Consider the features and functionality of each platform, and then determine the ROI based on indicators. On Alloxentric's dashboard, clients can monitor…