The Healthcare Industry is at the forefront of innovation. New therapies, emergencies and diseases require optimal coordination and attention.

Xentric is helping to optimize relevant processes for the operation such as scheduling, time confirmation and hall use, as well as other administrative and collection processes.

Inbound
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Inbound

Appointment scheduling and general guidance

Reduce waiting time and enhance the experience.

The Xentric platform’s inbound bots have the ability to answer frequent queries and automatically schedule appointments, when connected to your GIS and scheduling system, reducing the burden on your operators.

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Inbound

Document and payment information

Automate administrative communication.

Using your existing inbound service for payments or creating workflows, the Xentric platform automates the receipt of calls to respond to suppliers for invoice payment dates, confirm receipt of documents or answer follow-up calls.

Outbound
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Outbound

Confirmation of medical appointments

Don’t waste your professionals’ hours or infrastructure.

The Xentric platform allows you to automate the confirmation of hours for both medical appointments and outpatient interventions. By connecting to your agenda system and the most relevant GIS on the market, it allows you to reduce costs and improve the efficiency of hours and wards.

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Outbound

Keep in touch with your patients

Take a step forward in the customer experience.

Remind your patients, in an automated and friendly way, of their next regular check-ups, the importance of a dermatological appointment in summer, the benefits of medical insurance or the advantages offered by your laboratory or procedure infrastructure.

Contact us to find out how the Xentric platform can help your organisation.