Outbound
Collection management
Remind your customers in good time of their commitments.
Using Callbots based on TTS and STT, with native accents and languages, Xentric responds to your collection management needs, interacting with your credit and collection systems. It generates intelligent dialogues by understanding excuses, possible payment dates and reminder schedules, whether by SMS, WhatsApp, calls, etc.
Outbound
Related product offerings
Maximise upselling opportunities.
The Xentric platform automates communications, for example, of campaigns for products related to credit cards and standardization loans, with callbot calls organized according to segment, and can refer cases that require it to human operators.