October 20, 2021
Using AI to improve delivery logistics and boost e-commerce
Challenge A national retail chain in Peru wanted to increase the efficiency of its delivery system. Despite a call center…
We present the latest news from Alloxentric and content about technology trends in various industries.
October 20, 2021
Web bots: The online presence assistant you need!
Web bots are an important resource for interacting with website visitors. By connecting with multi-channel communication platforms, it is possible…
October 20, 2021
Hospital Management Using Artificial Intelligence
Implement a bot approach is a cost-effective method of providing health care and patient support because of their efficiency, consistency,…
September 9, 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
September 9, 2021
New CX Analytics Platform: The support your company and agents need
The CX Analytics platform analyzes the effectiveness of conversations to identify opportunities for improvement such as quiet times and agent adherence in real-time! Through its new platform, CX Analytics, Alloxentric provides Latin American companies with automated, cost-effective, multichannel ways to…
September 8, 2021
The Power of Numbers: The Alloxentric Platform
The use of chatbots is not just about the platform you choose, but also how you implement it. Consider the features and functionality of each platform, and then determine the ROI based on indicators. On Alloxentric's dashboard, clients can monitor…
August 10, 2021
5 ways to use AI to exceed customer expectations
Mexico City, August 10, 2021. Alloxentric, an omnichannel communication platform based on artificial intelligence and machine learning to improve customer service,…
August 4, 2021
When the Help Desk need Help
Challenge An IT solutions company, wanted to improve the quality of service provided by automating password change tasks and other…
August 4, 2021
Has your company already implemented a message bot?
Keep your customers from getting anxious while they're waiting for their new products! Contact us, and we’ll get started on…
