September 9, 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
We present the latest news from Alloxentric and content about technology trends in various industries.
September 9, 2021
New CX Analytics Platform: The support your company and agents need
The CX Analytics platform analyzes the effectiveness of conversations to identify opportunities for improvement such as quiet times and agent adherence in real-time! Through its new platform, CX Analytics, Alloxentric provides Latin American companies with automated, cost-effective, multichannel ways to…
September 8, 2021
The Power of Numbers: The Alloxentric Platform
The use of chatbots is not just about the platform you choose, but also how you implement it. Consider the features and functionality of each platform, and then determine the ROI based on indicators. On Alloxentric's dashboard, clients can monitor…
August 10, 2021
5 ways to use AI to exceed customer expectations
Mexico City, August 10, 2021. Alloxentric, an omnichannel communication platform based on artificial intelligence and machine learning to improve customer service,…
August 4, 2021
When the Help Desk need Help
Challenge An IT solutions company, wanted to improve the quality of service provided by automating password change tasks and other…
August 4, 2021
Has your company already implemented a message bot?
Keep your customers from getting anxious while they're waiting for their new products! Contact us, and we’ll get started on…
August 4, 2021
3 Key Questions to Help you Optimize your Chatbot Campaigns
The success of your chatbot campaign is often dependent on how well you can measure and optimize your key performance…
July 7, 2021
Alloxentric expands into Mexico to improve customer satisfaction with artificial intelligence
RLC Ventures invested $ 275,000 in seed capital to accelerate the company's expansion in Latin America Mexico City, July 7,…
