April 20, 2022
Multi-Cedent Collection Bot
“A multi-cedent call center works for several creditors; the term cedent refers to the assigning or selling of debt to…
February 16, 2022
Chatbots and the Modern Business: Statistic and Trends on Chatbots and Voicebots in 2022 (Pt.2)
As companies continue to implement Natural Language Processing (NLP) bots, they will face some challenges that may affect their ability…
February 16, 2022
Chatbots and the Modern Business: Statistic and Trends on Chatbots and Voicebots in 2022 (Pt.1)
Chatbots are set to revolutionize the way businesses communicate with their clientele and the public in general. The billion-dollar question:…
February 16, 2022
Chatbot Recruiter: Using AI to Improve your Recruitment Flow
Alloxentric developed an innovative AI powered bot for the recruitment of a call center that helps the talent acquisition department…
December 13, 2021
Our 5 most popular blogs from 2021!
During the last year, we have made an effort to provide industry-relevant content, such as client wins from Alloxentric to…
December 13, 2021
6 trends we can expect around bots!
As artificial intelligence (AI) technology advances so too does our ability to create bots that can replicate human conversation. In fact, many experts believe that we are now on the cusp of a bot revolution. This is great news for…
November 24, 2021
9 Chatbot Best Practices
Considering integrating AI-powered automated customer support? Contact us today!
November 24, 2021
CX Analytics helps mass consumer companies uncover insights
Identifying risk areas in customer support centers is crucial for any organization operating in a dynamic environment. The ability to understand how customers view a company's products and brand requires a comprehensive view of its operations and access to data…
October 20, 2021
Web bots: The online presence assistant you need!
Web bots are an important resource for interacting with website visitors. By connecting with multi-channel communication platforms, it is possible…
October 20, 2021
Hospital Management Using Artificial Intelligence
Implement a bot approach is a cost-effective method of providing health care and patient support because of their efficiency, consistency,…
