20 de April de 2022
Multi-Cedent Collection Bot
“A multi-cedent call center works for several creditors; the term cedent refers to the assigning or selling of debt to…
9 de September de 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
23 de June de 2021
AI-Powered Workspaces: The Future of Customer Service Agents
Today's society relies on immediate access to information; being easily accessible to your consumers outside of business hours will allow…
24 de May de 2021
Complacent contactibility strategies a new laws: 6 Pillars of Success
Given the existing limitations of contact options because of new collection industry laws, companies need to integrate the best strategies into an omnichannel platform more than ever to maximize the effectiveness of establishing agreements and ensuring communication continuity. In…
27 de April de 2021
Modern Collection Industry Disruptions and Legislative Changes Enforcing New Regulations
The collecting industry has changed dramatically in today's world. Landline contactability techniques have been phased out, states have enacted debtor abuse laws, and legacy systems are having difficulty adapting to the new environment. Without a question, the industry's strategies must…
