November 24, 2021
Supporting after-hours customers with an adaptive Web Bot powered by AI
Challenge Binet, An internet and television service provided realized that their unavailability and round-the-clock support was compromising customer service satisfaction.…
October 20, 2021
Using AI to improve delivery logistics and boost e-commerce
Challenge A national retail chain in Peru wanted to increase the efficiency of its delivery system. Despite a call center…
September 9, 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
August 4, 2021
When the Help Desk need Help
Challenge An IT solutions company, wanted to improve the quality of service provided by automating password change tasks and other…
May 25, 2021
Implementing AI To Drive Sales
Challenge As a result of a decline in sales, the factoring company had to reduce its workforce. Consequently, executives were…
November 24, 2020
50% reduction in mass scheduling costs
Alloxentric's virtual bots reduced the cost of the scheduling activity by 50% and the estimated time for the task from…