Xtrends

Press Release Alloxentric Mexico

10 de December de 2021

Keys to designing an ideal CX for the new consumer of 2022

Mexico City, December 10, 2021. According to Alloxentric, an omnichannel communication company to improve customer service, AppsFlyer, a measurement platform…

Jasna Seguic

Case Studies Telecommunications

24 de November de 2021

Supporting after-hours customers with an adaptive Web Bot powered by AI

Challenge Binet, An internet and television service provided realized that their unavailability and round-the-clock support was compromising customer service satisfaction.…

Jasna Seguic

Trends Chatbot

24 de November de 2021

9 Chatbot Best Practices

Considering integrating AI-powered automated customer support? Contact us today!

Max Kreimerman

Trends Retail

24 de November de 2021

CX Analytics helps mass consumer companies uncover insights

Identifying risk areas in customer support centers is crucial for any organization operating in a dynamic environment. The ability to understand how customers view a company's products and brand requires a comprehensive view of its operations and access to data…

Max Kreimerman

Trends Web bot

20 de October de 2021

Web bots: The online presence assistant you need!

Web bots are an important resource for interacting with website visitors. By connecting with multi-channel communication platforms, it is possible…

Max Kreimerman

Trends Health

20 de October de 2021

Hospital Management Using Artificial Intelligence

Implement a bot approach is a cost-effective method of providing health care and patient support because of their efficiency, consistency,…

Max Kreimerman

Case Studies Retail

20 de October de 2021

Using AI to improve delivery logistics and boost e-commerce

Challenge A national retail chain in Peru wanted to increase the efficiency of its delivery system. Despite a call center…

Jasna Seguic

Press Release Alloxentric Chile

19 de October de 2021

Artificial Intelligence: Enhancing the human factor to exceed clients’ expectations

Consumer loyalty no longer depends only on products or prices, but also on the experience they receive. Santiago, October 19,…

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Press Release Alloxentric Mexico

12 de October de 2021

Great customer service strategy could increase Buen Fin 2021 sales by 20%

In order to win over customers, agents must offer a pleasant and empathetic service. Mexico City, October 12, 2021. Alloxentric, an omnichannel…

Jasna Seguic

Case Studies Call Centre

9 de September de 2021

AI-Based Credit Collections

Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…

Jasna Seguic

We present the latest news from Alloxentric and content about technology trends in various industries.

Keys to designing an ideal CX for the new consumer of 2022

Supporting after-hours customers with an adaptive Web Bot powered by AI

9 Chatbot Best Practices

CX Analytics helps mass consumer companies uncover insights

Web bots: The online presence assistant you need!

Hospital Management Using Artificial Intelligence

Using AI to improve delivery logistics and boost e-commerce

Artificial Intelligence: Enhancing the human factor to exceed clients’ expectations

Great customer service strategy could increase Buen Fin 2021 sales by 20%

AI-Based Credit Collections

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