April 20, 2022
Multi-Cedent Collection Bot
“A multi-cedent call center works for several creditors; the term cedent refers to the assigning or selling of debt to…
September 9, 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
April 27, 2021
Modern Collection Industry Disruptions and Legislative Changes Enforcing New Regulations
The collecting industry has changed dramatically in today's world. Landline contactability techniques have been phased out, states have enacted debtor abuse laws, and legacy systems are having difficulty adapting to the new environment. Without a question, the industry's strategies must…
