August 4, 2021
3 Key Questions to Help you Optimize your Chatbot Campaigns
The success of your chatbot campaign is often dependent on how well you can measure and optimize your key performance…
April 27, 2021
Modern Collection Industry Disruptions and Legislative Changes Enforcing New Regulations
The collecting industry has changed dramatically in today's world. Landline contactability techniques have been phased out, states have enacted debtor abuse laws, and legacy systems are having difficulty adapting to the new environment. Without a question, the industry's strategies must…
December 15, 2020
Minimising the Risk of Chatbot Usage in Banking
The current state of chatbot development offers banks an enigma and an opportunity. Chatbots are clearly state-of-the-art customer service technology.…
November 20, 2020
New Generation Chatbots in the Banking World
The technology that encourages you to talk and thus know your concerns, anticipating your needs about your products and services.…
