September 9, 2021
AI-Based Credit Collections
Challenge A Telecommunication company needed to speak with over 80000 customers regarding late payment solutions. Initially, the business estimated that…
September 9, 2021
New CX Analytics Platform: The support your company and agents need
The CX Analytics platform analyzes the effectiveness of conversations to identify opportunities for improvement such as quiet times and agent adherence in real-time! Through its new platform, CX Analytics, Alloxentric provides Latin American companies with automated, cost-effective, multichannel ways to…
September 8, 2021
The Power of Numbers: The Alloxentric Platform
The use of chatbots is not just about the platform you choose, but also how you implement it. Consider the features and functionality of each platform, and then determine the ROI based on indicators. On Alloxentric's dashboard, clients can monitor…
